The PERFECT Shared Services Employee

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Our most popular infographic this week: 7 SKILLS YOU NEED TO HIRE As shared services have developed from transactional, cost focused processing to customer oriented, analytics based, value-adding, decision-making, the profile of the "right" employee has changed dramatically. No longer are you looking for functional expertise specifically. That is a basic requirement, and what’s more, automation has replaced much of this need. In 2013, what distinguishes a successful shared services e...

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