Nickolay Georgiev

Head of Finance Services Center DHL Express USA

September 26th 2023 - Americas

11:15 AM Improving Cashflow by over 25% at DHL with a Continuous Improvement Mindset

SSON R&A reports that inefficient and disorganized processes are one of the top challenges inhibiting AR. This session will discuss how DHL’s journey of continuously improving AR in minor, major and multiple ways can make a big improvement to DSO and consequent cashflow available to the business. It will cover: 

  • Identifying inefficiencies in current processes and making changes to eliminate them 
  • Gathering and analyzing data to identify areas for improvement 
  • Engaging employees in the improvement process to provide valuable input on ways to standardize processes and improve efficiency