Dinis Lopes

Collections for delinquent payments often can’t be solved with automation alone and the relationships that AR make with the broader business can . This panel will discuss how personalized touchpoints and relationship-driven collections can reduce DSO of overdue payments and communicate the value of AR back to the business. It will cover: 

• Managing the AR team to lead with business partnerships and stakeholder management 
• Strategic points of contact that help identify high-risk accounts and personalizing contact accordingly 
• Navigating complex scenarios best left to people; from M&A to bankruptcy and loss mitigation 
• Communicating and engaging the business with the metrics that are enterprise-driven