Become a self-optimising business and unify AI, Automation and Data to revolutionise business decisions, operations and service.

October 15 - 16, 2024 | Aerial UTS Function Centre, Sydney

Malcolm Wanstall

Vice President of Data Cochlear

Day One | Tuesday 15th October

4:30 PM Panel Discussion: Leveraging Data For Hyper-Personalisation And Scaled Autonomous CX

How can organizations strategically scale data analytics to achieve profound customer insights?

What are the ethical considerations and best practices in AI-driven personalization that foster trust in autonomy?

How can organizations achieve a balance between integrating AI-driven automation and preserving the human touch at scale?

Day Two | Wednesday 16th October

9:15 AM Expert Panel Discussion: Scaling Intelligent Automation Secret Sauce

·        Value: What are the essential technologies and platforms for building and scaling intelligent automation solutions?

·        Enablement: What are the essential technologies and platforms for building and scaling intelligent automation solutions?

·        Risk: What are the potential risks associated with intelligent automation, and how can they be mitigated?

·        People How can organisations effectively upskill their workforce to leverage intelligent automation?

Check out the incredible speaker line-up to see who will be joining Malcolm.

Download The Latest Agenda