Agenda Day 2
We’ve seen by now that the Autonomous Enterprise can transform worlds. But when operating in such a fast-paced, hands-off environment, how likely is it that these autonomous systems could spin out of control, causing a devastating cyber-attack or disinformation campaign? It is important to consider and plan for the inherent risks in this kind of innovation, including:
· What is the right governance structure for the Autonomous Enterprise?
· Assessing for cyber risks and vulnerabilities?
· Developing a business continuity plan if all else fails
Day 2
9:00 am - 9:45 am
Human-In-The-Loop: Getting Your Employees Ready For The Age Of AI
Ansgar Thiessen -
Global Head Operation Excellence, Corporate Solutions,
Swiss Reinsurance Company
Rajeev Jain - Vice President, Finance Operations Transformation, HP
Sally Fletcher - Head of SSON Digital, SSON
Any transformation no matter how small can be tough on your people. However, transitioning to an autonomous function, represents one of the biggest shifts you can do and needs to be carefully managed and communicated. In this panel we discuss how to negotiate this tricky time, delving into:
- Change management and culture development for the age of AI
- Encouraging your team to embrace digital transformation and continuous improvement
- Best practice for communication
- Upskilling teams to be Digi-fit
Ansgar Thiessen
Global Head Operation Excellence, Corporate SolutionsSwiss Reinsurance Company
10:00 am - 10:30 am
Case Study DHL Global Forwarding: Moving From Automation to AI
Vini Kolathur -
Head of Center of Excellence and Virtual Delivery Center,
DHL Global Forwarding
DHL Global Forwarding have long been market leaders in automation. With over 160 RPA Robots handling the work of over 500 FTEs and a well-established 50% increase in processing efficiency, they are now turning their attention to AI. In this session, Head of DGFF Center of Excellence and Virtual Delivery Center Lead, Vini Kolathur, talks us through their application of OCR in payables and customs, and their use of AI to handle vendor queries, creating significant cost savings and improved customer experience.
Vini Kolathur
Head of Center of Excellence and Virtual Delivery CenterDHL Global Forwarding
10:45 am - 11:15 am
Automated vs. Autonomous: How to make the leap?
Most large organizations have made a start with automation; however, the future of finance is looking at an autonomous process rather than piece-meal automation. This aims to remove all manual activities and embrace zero-touch processing. In this session we discuss how you can accelerate that journey focusing on:
- Removing barriers to autonomous finance processes
- Identifying scalable automation technology
- Data: how does your data need to change and be organized?
