Generate Award Winning CX In Your GBS

November 01, 2022 (Broadcast in EST) | Digital Conference

Vincent Lacour

Director & Global Process Lead, GBS Onboarding to Resolution Lexmark

Vincent Lacour is in charge of leading the GBS digital transformation for Lexmark. He has been with Lexmark for more than 15 years with leadership position in Supply Chain (Paris, Budapest), in Information Technology (Geneva), in GBS (Geneva) with teams located across time zones. Vincent joined GBS organization early 2019 to lead Data & Analytics workstream after approx 10 years in IT - being in charge of Analytics across various systems (SAP, D365, ...). 18 months back, his scope expanded to lead the GBS digital transformation.