Finance Transformation In the Age of AI
Wednesday, June 26th
9:00 am - 9:30 am
EST
How Can GBS Transformation Help the Business Thriving in a low Margin Environment?
Andras Kohl -
Head of Finance Business Services - Central Europe,
Tesco Business Solutions
Tesco has been awarded by SSON Global as the world’s best GBS organisation in 2023. This session shares from a strategic, tactical and operational level what makes the Tesco GBS journey a world class operation.
• How are we defining business value creation?
• What is the secrete sauce to a world-class GBS operations?
• What are we focusing on to drive margin and efficiency on the operational various levels?
9:45 am - 10:30 am
EST
Panel Discussion: How To Ensure Your Finance Transformation Is The One That Succeeds
Hélène Dore -
Global Chief Transformation Officer Finance & Legal-Finance Data Domain-Finance,
L'Oreal
Conor Kellett - Finance Transformation & Operations Lead, Pfizer
Nidhi Agarwal - VP Statutory Reporting, Global Finance, American Express
Gartner says “70% of finance transformations are either less impactful or moving slower than expected.” So how do you make sure yours is one of the 30% which succeeds? In this session we talk about just that, covering:
- Best practices for selling change to your employees and customers
- Choosing the right technology that creates quick-wins and will actually be used
- Getting your processes in an optimum state for transformation
- Overcoming resistance to change and fatigue (amongst employees and leadership)
Hélène Dore
Global Chief Transformation Officer Finance & Legal-Finance Data Domain-FinanceL'Oreal
11:00 am - 11:30 am
EST
Achieving Award Winning Finance Digitization with CMI (SSON’s Impact Award Winners 2024)
Edwin Robles -
AP Manager,
CMI
Amadeo Girón Paz - Continuous Improvement & Transformation Director, CMI
In this session we delve into the winning project behind CMI’s recent SSON Impact Award for Finance Transformation. We’ll look at the strategy, challenges, and results of the project, which focused on enhancing accounts payable and document management. Specifically, the session will focus on:
- Achieving 95% standardization in AP and 100% in document management processes
- Reducing manual processes and improving service to vendors
- The vital role of Lean Six Sigma and continuous improvement
- Combining RPA, BPM workflows and Chatbots
- The importance of focusing on the heart of CMI, its people (sponsorship, empowerment, and teamwork)
11:45 am - 12:15 pm
EST
Finance GBS Trends: End-to-End Process Integration & Optimization
Naomi Secor -
Global Managing Director,
SSON Research & Analytics
Finance end-to-end (E2E) process integration and optimization play a critical role in maximizing efficiency, minimizing costs, and enhancing overall financial performance. One often overlooked but crucial component of E2E success is global process ownership, which acts as supercharger for real optimization. In this session, SSON Research & Analytics will present the latest market data on the digital transformation of finance, highlight E2E opportunities, and emphasize the critical role of GPOs in driving performance.
During this webinar, attendees will hear how leading SSO/GBS organizations approach the following:
- Improving operational efficiency and effectiveness through E2E process integration
- Reducing costs and increasing cost visibility by optimizing finance processes
- Enhancing financial performance and better decision-making with access to real-time data and analytics
- Benchmarking Finance GBS (with highlights from the World's Best GBS study)
