Neal is an effective versatile and dynamic leader with proven experience in creating and leading high-performing teams and business transformation. He is an advocate for customer-centric values that reduce cost, increase revenue and deliver successful customer outcomes and has a passion for business process improvement and robotic process automation.
As a passionate technologist with proven experience in IT operations management including enterprise architecture, security, data, cloud, SaaS and RPA Business Transformation, Neal has transformed business through process automation, change management and stakeholder engagement.
Wednesday, 28 July, 2021
10:45 AM How Process Automation & Platform Governance Build Enterprise Resiliency in 2021 and Beyond
Today’s shared services need to be able to do more with less as resources are stretched – and they need to deliver resilient services no matter what. That means transparency in automation oversight, and watertight process governance. A process platform approach enables enterprises to adapt and innovate like the best of Big Tech companies, even in the current unsettled environment. This session will explain how to adopt a modular approach that fosters innovation though modern-day platforms.
This session will:
- Define a process platform approach
- Outline a framework for aligning process strategy with the overall goals of your business
- Explain how to create an agile culture
- Demonstrate rapid innovation
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