Thomas Kohlenbach is an enthusiastic and passionate business improvement advocate, with a proven track record of decreasing operational costs and driving cultural change. He has over 12 years’ experience implementing continuous improvement (Lean - Kaizen – Six Sigma) initiatives, change management, and system integration across various industries.
He supports organizations around the globe in implementing governance structures and business process management (BPM) to drive organizational excellence.
Wednesday, 28 July, 2021
10:45 AM How Process Automation & Platform Governance Build Enterprise Resiliency in 2021 and Beyond
Today’s shared services need to be able to do more with less as resources are stretched – and they need to deliver resilient services no matter what. That means transparency in automation oversight, and watertight process governance. A process platform approach enables enterprises to adapt and innovate like the best of Big Tech companies, even in the current unsettled environment. This session will explain how to adopt a modular approach that fosters innovation though modern-day platforms.
This session will:
- Define a process platform approach
- Outline a framework for aligning process strategy with the overall goals of your business
- Explain how to create an agile culture
- Demonstrate rapid innovation
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