This certification program enables organizations to achieve breakthrough levels of transformation through a proven GBS model and framework focused on standardization, innovation, and value creation.

Use the form on this page to enquire about the certification program and a member of our team will be in touch.

Testimonials from previous cohorts:

“Marvelous experience! We learned from leaders who have already been through the hard patch, and then brought us a whole pack of do’s and don’ts at the highest levels.” - Caio Cesar de Oliveira, Service Management, Louis Dreyfus Company

“I truly feel I have access to the most creative and advanced thinking in the world of GBS." - Ilana Vorster, Global Director, Strategy and Operations, The Estée Lauder Companies Inc.

“This is a great way to build the skills that make you successful in the eyes of your executive team.” - Dan Rose, Head of Strategy and Operations, Novartis Business Services

“It’s had a definite impact on what we are trying to accomplish at Mars.” - Mert Kacmaz, Vice President, Mars

“It was an exciting program in which I learned a lot, was inspired and built a fantastic network with GBS professionals from all over the world.” - Jeske Bruijne, Project Manager – European Business Services, Ahold Delhaize

“I learned a lot through the multiple industry leaders who ran the certification program, as well as the diverse 20+ person global cohort who took the journey with me. I loved the range of ideas and experiences that brought the topics to life. Perfect timing for me to implement in my new role within our GBS organization.” - David McFarland, Director, Business Operations and Transformation, Ingram Micro