This certification program enables organizations to achieve breakthrough levels of transformation through a proven GBS model and framework focused on standardization, innovation, and value creation.

View the brochure and to see what we have planned for SSON GBS Certification Program!

Testimonials from previous cohorts:

“Marvelous experience! We learned from leaders who have already been through the hard patch, and then brought us a whole pack of do’s and don’ts at the highest levels.” - Caio Cesar de Oliveira, Service Management, Louis Dreyfus Company

“I truly feel I have access to the most creative and advanced thinking in the world of GBS." - Ilana Vorster, Global Director, Strategy and Operations, The Estée Lauder Companies Inc.

“This is a great way to build the skills that make you successful in the eyes of your executive team.” - Dan Rose, Head of Strategy and Operations, Novartis Business Services

“It’s had a definite impact on what we are trying to accomplish at Mars.” - Mert Kacmaz, Vice President, Mars

“It was an exciting program in which I learned a lot, was inspired and built a fantastic network with GBS professionals from all over the world.” - Jeske Bruijne, Project Manager – European Business Services, Ahold Delhaize

“I learned a lot through the multiple industry leaders who ran the certification program, as well as the diverse 20+ person global cohort who took the journey with me. I loved the range of ideas and experiences that brought the topics to life. Perfect timing for me to implement in my new role within our GBS organization.” - David McFarland, Director, Business Operations and Transformation, Ingram Micro