SSON Research & Analytics ( SSON R&A) is SSON’s global data analytics center, and your premier resource for all the business intelligence that affect your operations, wherever they are based. The user-friendly platform offers a broad library if research and data tools to optimize your performance, strengthen your value proposition and drive continuous improvement. Thousands of practitioners, consultants and technology providers utilize SSON-RA as their premier resource for shared services & GBS related metrics, benchmarks, trends, market analytics, location selection and advisory services.