Explore the essentials of responsible GenAI adoption, emphasizing collaboration with BPO providers. This session highlights critical aspects, focusing on data privacy, guardrails, and ethical considerations. Receive examples of a robust framework, building upon existing governance models for transparency and trust. Learn how Shared Services serve as a central coordination point, navigating the complexities of the GenAI “black box” and fostering enterprise-wide responsible practices.  

• Establish practices for data collection, storage, privacy, and ethical data use  
• Learn how to make deliberate choices in architecture and development 
• Consider alignment with internal and external stakeholders 

Ready to harness the power of GenAI in your Shared Services? This session will equip you with a practical 90-day plan to get started. Discover how to select high-impact use cases, navigate the complexities of AI governance, and seamlessly integrate GenAI into your existing technology stack. We'll also address common challenges and provide actionable strategies to overcome them. By the end of this session, you'll have a roadmap to transform your Shared Services and drive significant business value. 

Key Takeaways: 

• Identify potential GenAI use cases within your Shared Services function. 
• Form a cross-functional GenAI task force to oversee the implementation process. 
• Establish AI governance policies and guidelines to ensure ethical and responsible AI use. 

As AI and language models become more prevalent in the enterprise, organizations are eager to identify practical use cases that can drive tangible business value. However, the path to successful AI implementation is not always clear. Where does GenAI fit in our automation tool box, and what does this mean for our other tools? We'll dive deep into real-world AI use cases that are delivering measurable results. Rather than simply listing use cases, we'll unpack why these specific applications have been effective. 

• Gain a clear understanding of how and why GenAI can be applied in a Shared Services settings 
• Explore how GenAI can be leveraged to optimize workflows and unleash the creative potential of your teams.