Beyond Automation: The Rise of Generative AI and Collaborative Intelligence 

Traditional Agentic Process Automation (APA) approaches, while valuable, often struggle to handle the complexity and dynamic nature of modern enterprise environments. Current methods lack the ability to learn, adapt, and generate creative solutions in real-time. This session delves into the transformative potential of Generative AI (GenAI) within multi-agent frameworks, taking enterprise automation to the next level. 

Key Learnings: 

• Explore how GenAI-powered autonomous agents working together in a multi-agent architecture can streamline workflows, automate complex tasks, and enhance organizational efficiency. 
• Learn about the importance of creating a living ontology and taxonomy for effective data management, enabling the learning and adaptation of GenAI models for optimal automation. 
• Discover how GenAI and multi-agent frameworks can facilitate real-time analysis, context-aware insights, and the generation of creative solutions. 

Ready to harness the power of GenAI in your Shared Services? This session will equip you with a practical 90-day plan to get started. Discover how to select high-impact use cases, navigate the complexities of AI governance, and seamlessly integrate GenAI into your existing technology stack. We'll also address common challenges and provide actionable strategies to overcome them. By the end of this session, you'll have a roadmap to transform your Shared Services and drive significant business value. 

Key Takeaways: 

• Identify potential GenAI use cases within your Shared Services function. 
• Form a cross-functional GenAI task force to oversee the implementation process. 
• Establish AI governance policies and guidelines to ensure ethical and responsible AI use. 

As AI and language models become more prevalent in the enterprise, organizations are eager to identify practical use cases that can drive tangible business value. However, the path to successful AI implementation is not always clear. Where does GenAI fit in our automation tool box, and what does this mean for our other tools? We'll dive deep into real-world AI use cases that are delivering measurable results. Rather than simply listing use cases, we'll unpack why these specific applications have been effective. 

• Gain a clear understanding of how and why GenAI can be applied in a Shared Services settings 
• Explore how GenAI can be leveraged to optimize workflows and unleash the creative potential of your teams.