For nearly 10 years employee relations has been managed centrally from eBay's regional HR Service Centers. Join

this session to learn from eBay’s experience. This discussion will include:

• The benefits and challenges of centralizing ER work

• Things to consider when setting up a centralized ER function

• Utilizing technology in centralized ER, while maintaining high touch where needed

• How to effectively partner with HR Business partners, Security and other key partners

• How to utilize your team to flex with volume changes driven by acquisitions, RIF’s or other volume drivers

• How ER can create opportunities for career development within the SSC

• Where eBay plans to focus next to expand their reach and impact