HR Shared Services & Outsourcing Week 2025 Conference
Pre-Conference Workshop Day: Tuesday, November 12, 2024
Check out the Event Guide for a complete overview of the event.
7:30 am - 8:30 am
Registration & Networking Breakfast
8:30 am - 10:00 am
Enhance | HR Optimization: Key Themes for Organizational Excellence
Ryan French -
Manager,
ScottMadden
Trish Ferris - Partner, ScottMadden
Laura Campbell - Partner, ScottMadden
In this session, ScottMadden will talk about trends and tactics for optimization of the HR function. Optimizing the HR function requires attention both internally and externally. In this session, we will discuss themes including the evolution of operations, upskilling of the HR business partner, workforce development, and employee engagement.
Sponsored by: ScottMadden
10:00 am - 10:30 am
Networking Break
10:30 am - 12:00 pm
Empower| Cultivating the Future: Upskilling, Utility Players, and the Evolving HRSS Talent Pool
Tonia McMillan -
Vice President - HR Strategy and Shared Services,
Amtrak
Challenge: HR Shared Services teams are the engine of efficient HR operations, but traditional talent models might not be enough for the future. The need for adaptable, multi-skilled "utility players" is rising.
Solution: This session dives deep into effective strategies for building a robust HRSS talent pipeline. Discover how to upskill your existing workforce, attract new talent with diverse skillsets, and build a future-proof HRSS team.
Learn how to:
· Foster a culture of continuous learning and development within your HRSS team
· Explore innovative approaches to identifying and attracting future HRSS talent, including internal mobility programs and partnerships with academic institutions.
· Identify skill gaps within your HRSS team and implement effective upskilling programs to bridge those gaps.
· Examine the shift towards versatile HRSS talent equipped to handle a broader range of tasks and responsibilities.
12:00 pm - 1:00 pm
Networking Lunch
1:00 pm - 2:30 pm
Elevate | The Resourceful Revolution: Optimizing HR Shared Services with Every Asset
Melissa Green -
Senior Director Human Resources Shared Services, North America & Canada,
Foot Locker
Challenge: HR Shared Services are often under pressure to deliver high-quality services with limited budgets and staff. This can stifle innovation and hinder the implementation of process improvements that could significantly benefit both employees and the organization.
Solution: By adopting a resourceful mindset and leveraging the tools and strategies covered in this session, you can unlock significant efficiencies in your HRSS operations, even with limited resources.
Learn how to:
· Prioritize process improvement initiatives that offer the greatest return on investment (ROI) even with limited resources.
· Explore technology solutions, such as automation tools and self-service portals, can free up your team's time and streamline workflows.
· Develop strategies for fostering a collaborative environment where team members are empowered to identify and implement low-cost, high-impact improvements.
· Effectively communicate the value of HRSS services and build strong relationships with the rest of the organization, fostering collaboration to achieve shared goals.
Melissa Green
Senior Director Human Resources Shared Services, North America & CanadaFoot Locker
2:30 pm - 3:00 pm
Networking Break
3:00 pm - 4:00 pm
HR Spectograph: A Game of Alignment
Get Ready to Move!
Join us for a fun and interactive session where we'll put your HR knowledge and opinions to the test. In this engaging game, we'll present a series of statements related to HR best practices, trends, and challenges. Your task is to move around the room to indicate your level of agreement or disagreement with each statement.
As we explore various topics, you'll have the opportunity to share your perspectives, learn from others, and discover areas of common ground and divergence. This interactive activity is a great way to network, engage with your peers, and gain valuable insights into the HR landscape.
4:30 pm - 7:30 pm
Painted Pickle- Offsite Experience (Sold Out)
Ready to have some fun? Join us for an evening of games, food, and drinks. Whether you're a seasoned athlete or a casual player, there's something for everyone.
Activities: Pickleball, Table Shuffleboard, Ping Pong, Darts, Indoor Putting Green, PickleHole, SubSoccer, Bucket Ball
Food: A delicious buffet with a variety of options.
Drinks: Two drink tickets per person.
https://paintedpickle.com/
