HR Shared Services & Outsourcing Week 2025 Conference

What is the Professional GBS® Certification?

Professional GBS® is a training course that teaches critical Global Business Services (GBS) skills. With the term ‘GBS’ often approached incorrectly, this has led to too many sub-par executions. There is a right way to execute GBS, as witnessed by the incredible success of the model in many of the Fortune 20 companies, including Procter & Gamble, where the term was first invented in the early 2000s. That model has now been encapsulated into five training areas: GBS Foundations, Service Management, Operations Management, Transformation Management and Leadership. 

Why Get Certified in GBS?

• The Shared Services Industry will double in size in the next five years, and GBS is the model of choice according to SSON Research & Analytics.
• The higher-end transformational GBS skills that go beyond transactional operations and labor arbitrage are in short supply, but are in high-demand.
• There have been far too many sub-par executions. This training course teaches the right way to execute GBS, providing proven methodology and standardized models.

What is the Format and Date of the Onsite Certification Course and What Will I Take Away?

The Professional GBS® module certification course takes place on Shared Services & Outsourcing Week's Pre-Conference day in Houston, TX. Attendees will join a classroom-style training led by experts who developed and executed the world’s most successful GBS. The trainers bring real-world situational studies and interactive teaching styles. The full-day course from 9-5 includes breakfast, lunch and a post-training reception. Upon successful completion of the course, a Professional GBS® module certification is provided.

This is Your Opportunity to Become Certified in GBS at SSOW

We are offering in-person training and certification in the Service Management module, covering all aspects of defining, building and running Services for the business.

Upon successful completion, attendees receive a Professional GBS® Certification in Service Management that can be applied towards the full Masters Certification.

The exclusive price for attendees who purchased a pass to SSOW is $1,199 and can be purchased here.