The decision to outsource or in-source HR Shared Services (HRSS) is a complex one with significant implications for cost, quality, and control. This session will spark a lively debate, exploring the pros and cons of each approach. We will delve into key considerations, such as:  

• Cost-Effectiveness: Analyzing the total cost of ownership for both in-house and outsourced models. 
• Quality and Service Delivery: Examining the impact on service quality, responsiveness, and customer satisfaction. 
• Strategic Alignment: Assessing the ability to align HRSS with the organization's strategic goals and culture. 
• Risk Management: Evaluating the potential risks associated with each model, including vendor lock-in, data security, and compliance. 
• Scalability and Flexibility: Considering the ability to adapt to changing business needs and scale operations.