Agenda Day 2
Day 2
9:00 am - 9:30 am
EST
How Pearson is applying Gen AI to Elevate Candidate and Employee Experiences
Tim Young -
SVP HR Operations,
Pearson
Pearson have been exploring AI for a while within their HR function, looking particularly at how AI can uplevel candidate and employee experience and drive business value. In this session SVP HR Operations, Tim Young talks through their journey, focusing on:
- Creating the Business Case for Gen AI in Your Workplace
- Building your bot(s) and preparing processes for implementation
- Lessons learned and horizon applications for Gen AI in HR
Tim Young, SVP HR Operations, Pearson
9:45 am - 10:15 am
EST
Exclusive Benchmarking Session: Talent Management & Skill Development
Barbara Hodge -
Principal Analyst & Global Digital Editor,
SSON Research & Analytics
The scarcity of quality talent is an ongoing challenge globally, and Global Business Services (GBS) have revolutionized workforce management and employee experience by embracing new-age talent strategies and fostering a culture of innovation.
In 2024, upskilling talent takes the top spot as the primary objective for SSO/GBS leaders. On the recruitment front, a noticeable trend over the last three years has been the adoption of regional or location-agnostic strategies. Therefore, this webinar will delve into the latest talent strategies in terms of recruitment, attracting talent, prioritized skills, new roles in SSO/GBS, insights into Gen Z motivations, and more. Attendees will have the chance to benchmark their talent strategies against both their peers and SSON’s top 20 most admired GBS organizations.
Barbara Hodge, Principal Analyst, Global Editor, SSON Research & Analytics
