Barbara Hodge

Global Editor and Industry Analyst SSON Research & Analytics

Barbara is responsible for SSON Research & Analytics global content – including specialist reports – which cements SSON's position as the most trusted resource for practitioners from around the world. As the voice of SSON Research & Analytics, she ensures the content reflects current trends and opportunities to help SSO leaders continuously drive performance.

Day One, Jan 31

12:00 PM The 2023 Global HR GBS Trends & Benchmarks

Today, HR is faced with the same challenges other organizational functions have to contend with, namely, providing resilience in a crisis environment; securing talent in a changing and tight labor market; mastering the technologies available; and providing value to stakeholders.

This session examines and compares the performance of HR services across both HR-specific [single function] delivery models and HR as part of a GBS model. It considers the strategic priorities HR leaders have set themselves, performance measurement, career paths, leadership, and the success [or not] of data management and people analytics.

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