Naomi Secor

Global Managing Director SSON Research & Analytics

In 2005, Naomi Secor began her career with SSON in New York City. As global leader of SSON, Naomi is responsible for the strategic direction and continuous growth of all SSON customer channels, including: SSON Events, SSON Digital, SSON Research and Analytics and Global Business Services Training & Certification. It is her priority to ensure that SSON lives up to its global mission statement and commitment to its customers. This is accomplished through vendor-agnostic best practice content, newest data insights, unparalleled networking and learning opportunities.

Day One, Jan 31

12:00 PM The 2023 Global HR GBS Trends & Benchmarks

Today, HR is faced with the same challenges other organizational functions have to contend with, namely, providing resilience in a crisis environment; securing talent in a changing and tight labor market; mastering the technologies available; and providing value to stakeholders.


This session examines and compares the performance of HR services across both HR-specific [single function] delivery models and HR as part of a GBS model. It considers the strategic priorities HR leaders have set themselves, performance measurement, career paths, leadership, and the success [or not] of data management and people analytics.