Traditional workforce management is coming up short in today’s job market, where unemployment rate is at a historic 50 year low. Competition for skills and talent is acute as companies grapple with digitalization. Pressure is mounting on the HR function to embrace digital innovation in order to better support business outcomes. This analytics workbook will cover a selection of digital transformation initiatives underlying 21st Century HR, such as the adoption of real-time analytics and technologies enabling workforce management. Finally, it will share some measures of excellence in North American HR Shared Services Centers (HRSSCs).
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In this day and age, the Shared Services landscape is constantly evolving due to technological disruptions, merger & acquisitions, increasing expectations to provide more value to their customers.
This interactive report focuses on how HR can be transformed to be a key partner to the business:
The HR Exchange Network editorial team went to the HR community to get answers to these questions. Included within its pages are the results of our latest survey with analysis around its findings. Additionally, HR professionals from Allstate, Allegion, AdventHeatlh and Akebono Brake weigh in on the data and give real life practical advice for creating the HR department of the future.
From this report, readers will:
Take a look at this interactive report based on SSON's 2018 market report! Learn about the strategies and knowledge services from more than 180 shared services executives in this exclusive report.
Blending Q4 2017 data from 100+ North American Shared Services Centers, this report dives into the key themes of the upcoming Summit. Flip through to find out more about Millennial Talent, Digital Disruption and Customer Experience in North American Shared Services Organizations (SSOs).
Data from surveys sent out to HR professionals in shared services and insights from our IAU Market Report have been blended to tackle questions on automation in HR. This includes its current impact on SSOs, and 2 emerging technologies in automation: machine learning and the internet of things.