Microsoft’s recruiting shared services journey and key learnings from standing up an outsourced model, offshore experiences, what really should sit in a shared services accountability and the ever changing candidate experience expectations. Janna’s transparency in learnings will provide key takeaways and thought provoking questions to take back and assess the right transformation journey for you. She will also talk about the trends moving into 2020+, the expectations candidates will have in recruitment experiences and how technology and automation impact that transformation. Join Janna in the dialog of learnings and where future recruitment transformation trends will move in the future.