Many organizations are slowly bringing workers back to the office, but what should that office look like now? While remote work is here to stay in some capacity, many organizations are trying to figure out where they stand in balancing remote and in-office work, and the accompanying workforces. Shared services organizations are at the front lines of these decisions and their wide-ranging impacts on HR. Some questions that this session will explore include:

• What must the physical HRSS Center look like with a new hybrid work model?

• How will HRSSOs remain competitive and attractive to potential new hires?

• How can organizations manage employee engagement with new hires that have never been to the office?

• What technologies are being evaluated or used to increase efficiencies in a remote or hybrid work environment?