February 8: Actionable Insights for Decision Making
9:00 am - 9:30 am
EST
CASE STUDY Dentsu’s Journey To IDP: Implementation, Insight and Downstream Benefits
Kate Slade -
Director Intelligent Automation,
Dentsu International
Mithun Shetye - Asst. Vice President, Technology, Dentsu
As an early adopter of IDP technology, Dentsu have already made great strides in applying it to invoice processing, payroll and tax. Despite a tricky start, they’ve been able to realize great downstream benefits saving 600+ hours in tax and 1000+ in invoice processing. In this session Kate Slade and Mithun Shetye talk through their projects including:
- How to get your data ready for intelligent document processing
- Understanding your current pain-paints and how IDP can be used to solve them
- Building an IDP implementation roadmap
- Visualizing the data for quantitative process reporting
Field of Study: 0.6 CPEs for Information Technology – Technical
9:45 am - 10:15 am
EST
SSON Research & Analytics Presents Key Trends, Insights & Benchmarks from the Intelligent Automation State of Industry Study
Naomi Secor -
Global Managing Director,
SSON Research & Analytics
Over the past half a dozen years, SSOs have come to – initially, cautiously – experiment with and then enthusiastically embrace process automation technology. In the early days this took the form of robotic process automation (RPA), which served to knit together disparate tasks, acting as a band-aid to connect different systems or applications. Today, this trend has morphed into a sophisticated movement, embracing the concept of the “digital enterprise” as it drives smart automated solutions through “platform” thinking. Humans are taken out of workflows, and newly digital data is leveraged for both intelligence and machine learning.
During this session, attendees will:
- Receive the latest data and insights from SSON Research & Analytics' Intelligent Automation Global Survey & Report
- Explore current IA metrics and benchmark results from the Top 20 Most Admired SSOs in the world
- Witness a powerful IA Software Comparison Tool
This session is not eligible for CPEs
Sponsored by: SSON Research & Analytics
10:30 am - 11:00 am
EST
CASE STUDY Road Testing Process Mining Tools at American Express and Exploring Proof of Concepts (PoCs)
Kimberly Sawyer -
VP of Product for Intelligent Automation and Business Process Engineering,
American Express
Kim Sawyer, Vice President, Product for Intelligent Automation and Business Process Engineering at American Express has road-tested multiple process mining tools in order to discover what works and what doesn’t for her business objectives. In this session, she will walk the audience through her experience with four different product examples. Her presentation will include, but not be limited to:
- Preparing data, people and processes for piloting a process mining tool
- Applications and determining fit for use for each tool trialed
- Key learnings when it comes to all four products
Field of Study: 0.6 CPEs for Information Technology – Technical
Kimberly Sawyer
VP of Product for Intelligent Automation and Business Process EngineeringAmerican Express
