Naomi Secor

Over the past half a dozen years, SSOs have come to – initially, cautiously – experiment with and then enthusiastically embrace process automation technology. In the early days this took the form of robotic process automation (RPA), which served to knit together disparate tasks, acting as a band-aid to connect different systems or applications. Today, this trend has morphed into a sophisticated movement, embracing the concept of the “digital enterprise” as it drives smart automated solutions through “platform” thinking. Humans are taken out of workflows, and newly digital data is leveraged for both intelligence and machine learning. 

During this session, attendees will: 

• Receive the latest data and insights from SSON Research & Analytics' Intelligent Automation Global Survey & Report
• Explore current IA metrics and benchmark results from the Top 20 Most Admired SSOs in the world 
• Witness a powerful IA Software Comparison Tool 

This session is not eligible for CPEs