NICE is the worldwide leading provider of enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE uniquely provides an Advanced Process Automation suite of solutions, including Robotic Automation, Desktop Automation and Desktop Analytics - for discovering automation opportunities and... Read More

Nintex is the #1 end-to-end Process Platform for Shared Services and is the global standard for process management and automation. With the Nintex Process Cloud, it’s never been easier for shared services organisations to manage, automate and optimise all of the processes that make your team and business successfully run.... Read More

SSON Research Analytics is SSON’s global data center, now in its 7th year of operation. Thousands of practitioners and consultants recognize SSON-A as their premier resource for shared services related metrics, benchmarks, trends and market analytics. With a user-friendly interface, and easily downloadable, comparative benchmarks as well as theme-based charts,... Read More