Change often triggers apprehension, as the unknown can be unsettling for most individuals. Similarly, when introducing automation to employees' daily work lives, the fear of change can arise, stemming from concerns about altered job roles, processes, uncertainties about adapting to new technologies, and of course the biggest fear, and that is, automation taking over people’s jobs and their ability to earn an income – all which are very valid concerns. That said, cultivating a work culture and change management initiatives that empowers employees to embrace automation must be a top priority for all automation programs, so to increase automation program roll out success.

In this session, topics of discussion will include, yet will not be limited to:

• Leadership’s role in shaping a culture that embraces change and innovation, fostering an environment ripe for IA integration
• Strategies to encourage collaboration and cross-functional teamwork, enhancing automation adoption and solution ideation
• Training and upskilling programs that increase automation adoption, UX, and usage
• Developing a work culture that celebrates innovation and experimentation encourages the exploration of new automation applications and solutions

IA Maturity Level: All & Various

Lines of Business Functional Focus: HR & Business-Wide

Vipin Jain - NEW

Director - Automation Center of Excellence
OMERS

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Angela McKeirnan

Director, Supply Chain Product Lifecycle Management
SELONIS

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Curt Burghardt

Vice President of People Delivery
UNUM

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Digital twins are virtual representations of real-world processes, assets, or systems that leverage real-time data and simulations to provide insights, optimize performance, and facilitate predictive analytics for enhanced decision-making and innovation. In this session, we’ll dive into a real-world use case that demonstrates how the synergy between real-world processes and their digital replicas can propel operational excellence, optimize decision-making, and foster innovation. 

In this use case session, you will learn more about:

• Benefits of digital twins and their role in amplifying process accuracy and speed
• Continuous monitoring and analysis of live processes, providing real-time insights for rapid decision-making
• How data-driven simulations within digital twins facilitate predictive analytics, allowing organizations to anticipate process outcomes and proactively address issues
• Digital twins to identify vulnerabilities and risks in processes, allowing for timely intervention and risk mitigation strategies

IA Maturity Level: Evolving & Maturing

Lines of Business Functional Focus: Technology, Operations & Much More!

Dr. Hemil Dhami - NEW

Former Principal Data Scientist
PALL CORPORATION

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With digital and business transformation initiatives being a top priority for most organizations, many intelligent automation and functional business leaders are measured by the number of successful automation programs they roll out annually. That said, better understanding how to launch more successful automation programs and ensuring they are executed in the most effective manner is a paramount skill set.

In this session, topics of discussion will include, yet will not be limited to:

• Identify, managing, and mitigating common automation program rollout challenges – and potential solutions to address a wide array of automation program rollout hiccups
• Navigate a refined pathway from conceptualization to live implementation, ensuring each step maximizes success potential.
• Ensuring stakeholder initial and continued program buy-in
• Effective IA program team collaboration strategies
• Developing and managing program KPIs/metrics – and how to effectively pivot when necessary

IA Maturity Level: All & Various

Lines of Business Functional Focus: Business-Wide

Rahul Trivedi - NEW

Vice President of Intelligent Automation
TRANSUNION

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Henry Lyles

Director, Global Technology – Smart Automation CoE
MCDONALD'S

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Ashok Fichadia - NEW

Assistant Vice President, Customer Technology
UNION PACIFIC

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Generative AI became mainstream nearly overnight and some of the earliest adopters of the technology were marketing and sales departments and their teams. Since then, generative AI has been reshaping marketing and sales strategies, enabling teams to drive enhanced engagement, personalization, and revenue generation.

In this session, topics of discussion will include, yet will not be limited to:

• Personalized content creation for crafting personalized marketing content, from email campaigns to social media posts, and much more
• Data-driven customer insights to analyze customer data to reveal powerful insights, and in. turn enable marketing and sales teams to better understand their target markets better
• Automated lead generation to identify potential leads based upon customer profiles and behaviors, fueling efficient sales pipelines
• Enhancing customer journeys by predicting behavior and suggesting tailored interactions

IA Maturity Level: Early Adoption & Implementation

Lines of Business Functional Focus: Marketing, Sales, Technology, Operations & Much More!

Sharlene Jenner - NEW

National Senior Vice President of Digital Marketing & Content
AMERICAN HEART ASSOCIATION

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Tom Marasheski - NEW

Global Head of Intelligent Automation Solutions
MERCK

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Embracing AI, ML, & other autonomous technologies is no longer optional, but essential for survival and growth. Dig into the strategies and techniques for leveraging autonomous technologies to optimize existing systems, empowering organizations to unlock their full potential. 

In this session, topics of discussion will include, yet will not be limited to: 

• Explore real-world case studies of organizations successfully optimizing systems with autonomous technologies 
• Master the transformative potential of autonomous technologies for legacy systems 
• Identify key areas within existing systems that can benefit from autonomous technologies 

IA Maturity Level: All & Various 

Lines of Business Functional Focus: Business-Wide 

Pooja Dewan - NEW

Former Vice President, Chief Data & Analytics Officer
OTIS ELEVATOR CO.

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Manish Motiramani - NEW

Director, Advanced Analytics, Global Operations & Supply Chain
MEDTRONIC

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Automation is a powerful tool that can be used to improve process handling efficiency, accuracy, and compliance. However, mature automation programs can become outdated or inefficient over time. That said, it’s important to regularly optimize existing automation programs, so to ensure they’re still meeting the needs of the business.  There are several business practices and automation tools that can help an organization determine if their existing mature automation programs are performing at maximum capacity - and this session will explore how to take mature automation programs to the next level of optimization.

In this session, topics of discussion will include, yet will not be limited to:

• How to identify and assess an automation program’s efficiency
• Analyzing and reassessing automation program’s use cases – and the automation tools being utilized for said use cases
• Data analytics tools to analyze data, so to identify tasks that might be repetitive, time-consuming, or error-prone
• Utilizing such technologies as IDP, process mining, machine learning, NLP to maximize automation usage and business results
• Optimizing automation programs by layering generative AI, data analytics, or other automation tools into various automation frameworks

IA Maturity Level: Maturing

Lines of Business Functional Focus: Technology, Operations & Much More!

Seshu Yalamanchili - NEW

Director, Artificial Intelligence & Machine Learning Application Strategy and Execution
VISA

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Sathishkumar Palanisamy

Expert Enterprise Architect
DISCOVER FINANCIAL SERVICES

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Camille Ready - NEW

Senior Director, IT – Data Delivery & Intelligent Automation
GEORGIA-PACIFIC

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This session explores how to leverage data to create a robust foundation for your automation and generative AI programs. 

We'll delve into the importance of "good and clean data" and how strong data management practices ensure its availability, quality, integrity, and security. This eliminates the "garbage in, garbage out" problem, empowering automation teams to build effective solutions. 

Key Discussion Points: 

• Creating a Data-Driven Strategy: Learn a step-by-step process to map your business using first principles, identify early indicator data, and leverage it to inform strategic automation decisions. 
• Establishing "Good & Clean Data": We'll discuss defining data ownership, establishing data quality standards, and implementing security protocols to safeguard sensitive information. 

IA Maturity Level: All & Various

Lines of Business Functional Focus: Technology, Operations & Business-Wide

Carissa Cassin - NEW

Head of Advanced Analytics
AT&T

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Duffie Brunson

Director, Enterprise Data Oversight & Academic Lecturer/Faculty Member
FANNIE MAE & VARIOUS UNIVERSITIES

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Step into the captivating world of predictive analytics and unveil the secrets hidden within your data, revealing hidden patterns, forecasting future trends, and empowering you to make informed decisions with unprecedented confidence. Dive deep into the realm of data-driven insights and unlock the door to success. 

In this session, topics of discussion will include, yet will not be limited to:   

• Comprehend the fundamental concepts of predictive analytics and its role in data-driven decision-making 
• Observe the practical applications of predictive analytics 
• Determine strategies for evaluating and selecting the most appropriate predictive modeling techniques 

IA Maturity Level: All & Various 

Lines of Business Functional Focus: Business-Wide 

Ziqi Xie - NEW

Vice President, Credit Analytics & Strategy
COMERICA BANK

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Glen Stambone

Six Sigma Master Black Belt & Director, Project Management Office
BOEHRINGER INGELHEIM

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Whether you believe the autonomous enterprise is a distant aspiration or a future certainty, this session will provide you with the acumen and perspectives necessary to navigate the transformative path towards intelligent operations and adaptive organizations. Join us for this thought-provoking debate, as we consider the compelling arguments for and against the rise of autonomous enterprise. 

In this session, topics of discussion will include, yet will not be limited to: 

• Uncover the technological advancements that are fueling the autonomous enterprise revolution 
• Identify the organizational challenges and cultural shifts required to embrace autonomous operations 
• Determine ethical considerations and regulatory implications of autonomous systems, ensuring responsible and compliant implementation 
• Learn real-world examples of organizations that are pioneering the autonomous enterprise journey, sharing their successes, challenges, and lessons learned 

IA Maturity Level: All & Various 

Lines of Business Functional Focus: Business-Wide 

John Jiang

Ph.D, Former Chief Research & Solution Architect and Cloud Big Data Architect & Data Scientist
HITACHI

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Liladhar Bagad - NEW

Chief Data & Information Officer
INOGEN

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Sravan Kasarla - NEW

Former Chief Data Officer
THRIVENT

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