[Video Interview] Claire Grosjean on Revolutionizing Business Processes with Automation

[Video Interview] Claire Grosjean on Revolutionizing Business Processes with Automation

Hear from Claire Grosjean, Senior Director of Business Process Management at Technology Credit Union, as she shares expert strategies on leveraging intelligent automation for financial services transformation in this exclusive video interview at Intelligent Automation Week. 

Automation and AI are reshaping business operations, but how can organizations maximize their impact while overcoming common challenges? Claire Grosjean discussed:

  • The role of automation in driving efficiency and innovation
  • How BPM enhances financial services and operational success
  • Key challenges in implementing intelligent automation
  • The future of AI, RPA, and digital transformation in banking
  • Lessons from IA Week 2025 on optimizing business processes

This interview provides actionable insights for professionals looking to streamline operations, improve ROI, and stay ahead in the automation landscape.