Most organizations are in full throttle mode of planning or implementing a wide array of digital and business transformation initiatives, across the business as well as on a silo functional level. In turn, most organizations have an increased number of stakeholders being touched in some way by automation programs, and/or….are actively working on them for their respective focus area within their organization. 

With automation programs being equally driven and managed by a wide array of stakeholders and functional areas, such as from the C-Suite, senior-level technology executives, as well as from digital and business transformation, process improvement, operations, IT, automation, and most functional areas, and again, equally, there’s no wonder most executives working on automation programs feel there’s a profound underlying flaw in the automation program roll out system. As a by-product result, silo dynamics tend to sprout up, whereas breaking down said silos tend to get in the way of rolling out impactful automation programs in a smooth and effective manner.

In this session, topics of discussion will include, yet will not be limited to:

• Establishing clear expectations for how departments will work together, with respect to sharing data, collaborating on projects, resolving conflicts, and much more
• Methods to establish a culture of effective cross-functional and varying team communication and collaboration
• Technology solutions that could offer a comprehensive view of diverse automation projects, pinpointing areas for cohesive collaboration

IA Maturity Level: All & Various

Lines of Business Functional Focus: Technology, Operations & Enterprise-Wide

While a seasoned tradesman never blames their tools, there’s something to be said about using the right tool for the right job. There’s certainly a wide array of automation tools to choose from these days and having a keen understanding of their capabilities, restrictions, costs, and benefits is of utmost importance prior to selection and usage.

In this session, topics of discussion will include, yet will not be limited to:

• Breaking down the differences between nice-to-have versus must-have automation tools
• Choosing the right automation tools based upon the use case’s technology, infrastructure, governance and oversight, workforce capabilities
• Mapping out how different automation toolkits may need to evolve over time

IA Maturity Level: Early Adoption & Evolving

Lines of Business Functional Focus: Operations, Technology & Much More!

Join us for a much-needed fireside chat on the timely topic of AI trust and safety for intelligent automation. This engaging session will explore the critical issues and challenges that are preventing organizations from trusting artificial intelligence in large-scale production applications. The session will address the issues surrounding AI trust and explore practical insights and strategies to deploy AI safely at scale, along with how to ask the right questions when evaluating AI vendors, so they can prove their trust and value. 

In this session, topics of discussion will include, yet will not be limited to:

• Why so few AI proof of concepts (PoCs) aren’t deploying at scale
• Primary reasons why the enterprise feels it can't trust AI
• How embracing trusted AI can help IA teams achieve a wide array of business objectives

IA Maturity Level: All & Various

Lines of Business Functional Focus: Business-Wide