Mitch Bottel - NEW

Technical Operations Supervisor SUTTER HEALTH

Main Conference Day One - Tuesday, June 25, 2024

9:20 AM CLIENT USE CASE: JUST BECAUSE YOU CAN, DOESN’T MEAN YOU SHOULD. THE ART OF APPLYING IA TO VALUE-RICH PROCESSES FOR MAXIMUM RETURNS

We all want to automate as much as possible. But sometimes in the haste to simplify work with automation, teams end up creating more complexity and operational support challenges that limit a CoE’s potential to scale. The team at Sutter Health has learned over the years that automation isn’t a quick fix or one-solution-fits-all answer. Instead, they take a critical approach to selecting processes that will deliver the greatest value to the organization.

In this Use Case session, topics of discussion will include, yet will not be limited to:

  • Simplicity: Evaluating not only what to automate but also how to ensure sustainable support on the back end
  • Performance: Harmonizing the perspectives of developers, operational support teams, and business owners to maximize overall value
  • Experience: Identifying what alleviates team stress to prevent burnout and promote long-term success

 

IA Maturity Level: All & Various

Lines of Business Functional Focus: Business-Wide

Check out the incredible speaker line-up to see who will be joining Mitch.

Download The Latest Agenda