Automation is a powerful tool that can be used to improve process handling efficiency, accuracy, and compliance. However, mature automation programs can become outdated or inefficient over time. That said, it’s important to regularly optimize existing automation programs, so to ensure they’re still meeting the needs of the business.  There are several business practices and automation tools that can help an organization determine if their existing mature automation programs are performing at maximum capacity - and this session will explore how to take mature automation programs to the next level of optimization.

In this session, topics of discussion will include, yet will not be limited to:

• How to identify and assess an automation program’s efficiency
• Analyzing and reassessing automation program’s use cases – and the automation tools being utilized for said use cases
• Data analytics tools to analyze data, so to identify tasks that might be repetitive, time-consuming, or error-prone
• Utilizing such technologies as IDP, process mining, machine learning, NLP to maximize automation usage and business results
• Optimizing automation programs by layering generative AI, data analytics, or other automation tools into various automation frameworks

IA Maturity Level: Maturing

Lines of Business Functional Focus: Technology, Operations & Much More!