Satya Prakash Mohapatra

Cloud Data Platforms Operation (CDPO) Discover Financial Services

Main Conference Day Two -Thursday, June 12, 2025

12:05 PM Harnessing Advanced AI for Intelligent Automation and Transformation

Explore how Discover transformed its customer service by integrating cutting-edge AI technologies, enhancing agent capabilities, and delivering instant solutions. Learn how AI-driven tools like Machine Learning, Deep Learning, and NLP models were implemented to eliminate biases and ensure secure, compliant interactions.

+Empowering agents with real-time, intelligent resources for optimal customer support.

+ Ensuring the protection and compliance of AI models in a customer-centric environment.

Check out the incredible speaker line-up to see who will be joining Satya Prakash.

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