Claire Grosjean

Senior Director of Business Process Management Technology Credit Union

Claire is an innovative leader across all areas of financial and operational management, more recently leading Continuous Process Improvement and Automation initiatives at Silicon Valley Bank and Technology Credit Union. Over the years, Claire has led company-wide initiatives leveraging Process Improvement methodologies and Intelligent Automation tools such as RPA, Workflow Management and Intelligent Document Processing. She is a collaborative business partner with the ability to engage stakeholders for mutually beneficial solutions and outcomes and has the unique ability to leverage financial information to tell stories and solve challenges with a focus on scaling businesses through continuous process improvements initiatives.

WORKSHOPS Tuesday, November 12, 2024

2:15 PM WORKSHOP C: Managing the Realities of Transitioning from a Finance Automation Pilot Program to a Fully Realized Implementation Stage


It's imperative to understand that even when a finance automation pilot program was a huge success, that doesn’t necessarily mean moving over to implementation mode will be easy or have the same successes the pilot program did. Finance automation implementations presents its own unique set of challenges and opportunities. That said, as finance automation programs transition from pilot mode to widescale deployment, meticulous planning, strategic alignment, and effective change management become imperative for success.

In this deep dive, collaboration workshop, the speakers and attendees will discuss and work through the below matters:

  • Developing detailed automation implementation plans that address scaling challenges, to clearly define roles, responsibilities, and timelines to ensure smooth execution of the transition process
  • Monitoring KPIs to identify areas for optimization and implement adjustments as needed to enhance efficiency and effectiveness
  • Ensuring necessary resource, staffing, and budgetary buy-in and allocation

Preparing workforces for the change brought forth from automation - and providing robust workforce training and upskilling

MAIN DAY ONE: Wednesday, November 13, 2024

11:15 AM How to Undergo a Finance Transformation Journey with Limited Investment into Your ERP

There’s certainly a wide array of automation and generative AI tools to choose from these days and having a keen understanding of their capabilities, restrictions, costs, and benefits is of utmost importance prior to selection and usage. Furthermore, considering automation tool selection must be hyper-aligned with business objectives and provide scalability, navigating the complexities of selecting and integrating finance automation tools can be quite overwhelming.

In this session, topics of discussion will include, yet will not be limited to:

  • Strategies to select the right mix of automation tools that align with specific finance processes and objectives now and into the future - and are also scalable
  • Choosing automation tools that put into account your organization’s data ecosystem, technology infrastructure, workforce and resource allocations, and ability to seamlessly integrate new automation software with existing tools, as well as legacy systems
  • Evaluating various vendor software licensing options and implementation partnership contract terms that align with your evolving organizational needs and budgets
  • Selecting automation tools that are user-friendly - and are in sync with your finance culture, talent management, and change management initiatives

Check out the incredible speaker line-up to see who will be joining Claire.

Download The Latest Agenda