Etienne Grisvard

Head of TBS Experience Takeda Business Solutions

Etienne Grisvard is the Head of TBS Experience, within Takeda Business Solutions (TBS) for Takeda Pharmaceutical. His mission is to drive TBS aspiration to deliver an exceptional experience that leaves people feeling supported and confident in TBS solutions. This means working with the entirety of the TBS group and its customer base to create a culture focused on people, ensuring technology and projects are developed with the people experience in mind, and directly managing the front line interactions of TBS with Takeda’s employees and business partners.

EMEA Focus Day - Tuesday, September 19th

10:15 AM Transformation With Purpose: Making Digitization Meaningful To People

It is incredibly easy to get bogged down in the details of any digital transformation. Factors like deadlines, legacy systems and IT alignment can quickly confuse a project team and drain any excitement you had previously generated for the digitization. A confused workforce can’t see how they align with strategic objectives, or each other and determination gives way to frustration. That’s why communicating and re-asserting the purpose of your transformation is vital to its success. In this session we talk through how to go about that and make digitization meaningful to your people.