Juan Medina

Guided robotic process automation (RPA) trains customer-facing representatives within the applications they use every day, in real-time when they need it.  By delivering "in-app, just in time” training for contextualized support and upsell/cross-sell, organizations using Guided RPA have significantly reduced operational risk though slashed training time, elevated employee morale and retention, improved customer satisfaction, and increased sales revenue. 

Join this session to: 

·       Understand the business risks of not automating your customer-facing processes 

·       Learn how to use guided RPA to benefit your organization’s training, selling, and customer service. 

·       Discover how Nintex customer Deutsche Telekom reduced operational risk with guided RPA to ensure contract compliance, successful credit checks and billing, and consistent customer communications and upsell. 

·       See an in-depth Nintex product demonstration of guided RPA capabilities