Vincent Lacour is in charge of leading the GBS digital transformation for Lexmark. He has been with Lexmark for more than 15 years with leadership position in Supply Chain (Paris, Budapest), in Information Technology (Geneva), in GBS (Geneva) with teams located across time zones. Vincent joined GBS organization early 2019 to lead Data & Analytics workstream after approx 10 years in IT - being in charge of Analytics across various systems (SAP, D365, ...). 18 months back, his scope expanded to lead the GBS digital transformation.
Basic automation focuses on a specific task, however as you move forward to cognitive RPA and then hyper automation, the focus is much more on holistic business transformation. Lexmark are on this journey, looking at how they can capitalize on the cost savings they’ve created to start adding more value. In this session, GBS Digital Transformation Lead, Vincent Lacour talks us through their process, focusing on: