Pre-conference Workshop Day
8:30 am - 9:00 am Registration & Welcome Refreshments
9:00 am - 10:30 am WORKSHOP A: How to enable design-thinking within back-office digital transformation & adapt the methodology
- Understand how design thinking can boost your digital transformation
- Adopting user-centric methods to assist in the incorporation of digital technologies into your back-office function
- Learn how to move your idea forward through multiple rounds of ideation and prototyping
- Create a culture of experimentation on your team and move from incremental to radical innovation
Johan Tuulse
Digital Transformation Manager, Certified Design Thinking Facilitator & CoachAccenture
9:00 am - 10:30 am WORKSHOP B: Building RPA into your existing infrastructure through strategic adaptation
- The greatest benefits of RPA in a fully optimised legacy business
- Deciding which vendors to use and creating a training strategy based on in house capabilities and the aim to develop
- Selecting impactful yet easy to automate processes
- Achieving end-to-end transformation and enhancing your efficiency by joining RPA with other technologies
10:30 am - 11:00 am Morning Refreshments
11:00 am - 12:30 pm Workshop C: Becoming a true leader of transformation
- Understanding the distinction between change management and change leadership, and why effective leadership matters in business transformation
- Creating a vision for change with an “outside-in” perspective
- Ensuring effective collaboration with other leaders and across teams to build integrated and agile networks ready to embrace change
Monica Stjerna
Lead Transformation Facilitator & Strategic Partner/Business OptimisationNordea
11:00 am - 12:30 pm WORKSHOP D: Digitising data and unlocking its potential in the transformation process
- Clearly articulating the intended purpose and then translating into action - what’s the process? Who are the right vendors and how do we get started? What questions do we need to ask ourselves first?
- Build a strong data provenance model that identifies the source of every input and scores its reliability
- Putting the insights unleashed by analytics at the core of your organization’s approach to define and improve performance continually as competitive dynamics evolve
- Making adoption your deliverable – culture is everything
12:30 pm - 1:30 pm Lunch
1:30 pm - 3:00 pm WORKSHOP E: Mastering change management for digital transformation
- It’s a movement, not a mandate! How to outline a digital vision that inspires and motivates your workforce to embrace a new digital mindset
- Conducting an organizational readiness assessment that covers: team structure and sponsorship, governance, adoption, measurement and communication Developing metrics & KPIs that measure progress and involving HR in assessing their viability
- Shifting from a project management to program management governance model
1:30 pm - 3:00 pm WORKSHOP F: Initiating an enterprise-level agile transformation
- Exploring the building blocks of an agile transformation – what does agile actually look like?
- Business agility vs. organisational agility?
- Investing in new capabilities enterprise-wide and driving deeper focus on building the maturity and continuous improvement mindset of teams Understanding the key shifts that will affect your traditional operating models when you make the move towards being an agile organisation
