Tom Sterling is a seasoned executive with over two decades of experience in Human Resources and Process Improvement across many industries, including: Manufacturing, Pharmaceuticals, Healthcare and Automotive. Tom has worked within several business sectors spanning Private, Public and Non-Profit. He currently serves as the Vice President of People Solutions Operations at Cox Automotive Inc. Tom is a key member of both the Cox Automotive and Cox Enterprises People Solutions Leadership Team(s).
In his current role, Tom leads a HR Operations portfolio which includes Shared Services, Program Management Office, Process Improvement, Immigration and Mobility, while leading a multi-million-dollar Pay & Time Modernization Program, which includes the implementation of UKG Pro Workforce Management. Tom's extensive career includes significant roles establishing and leading Global HR shared services, process optimization, system implementations and mergers & acquisitions.
With a Lean Six Sigma Master Black Belt (MBLSS) and Project Management Institute (PMI) Project Management Professional (PMP) certifications, Tom has consistently driven operational excellence and strategic transformation across various organizations. As a distinguished business leader in his community and industry, Tom has held several non-profit board positions over the past decade. Tom currently resides on the Board for the Cox Employee Relief Fund and serves as an Advisory Board Member for the HR Shared Services & Outsourcing Week Conferences. Known for his optimism and passion, Tom's expertise and leadership continue to make a significant impact in the field of Human Resources.
2025 Agenda: Day One
9:00 AM Leading the Charge: How to Master Change Leadership for Continuous Improvement
In recent years, the pendulum has certainly swung toward technology. From Process Simulation and Digital Twins to the transformative potential of AI, the pace of technological advancement is both exciting and overwhelming. But here is the reality: even the most cutting-edge tools will not drive meaningful progress without the right guidance.
Strong leadership is not just an enabler of transformation, it is the driving force behind it. This session will provide leaders with the strategies needed to navigate change, tackle resistance, and foster a culture of continuous improvement, as we answer the following questions:
- How do I get and retain buy-in for transformation projects?
- How can I accelerate change when faced with constraints/ limited resources?
- What leadership traits are required for a culture of continuous improvement?
- How can I remain relevant within the age of AI?
Whether you are navigating resource challenges or integrating AI, this discussion will equip you to lead with clarity, confidence, and impact.
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