The next phase of process mining is heavily focused on technology: generative AI, Process Intelligence, Robotic Process Automation, and so on. But what good is investing in the next shiny new toy if your workforce cannot leverage it effectively?

In fact, the top objective for 2024 for half of SSO/GBS is upskilling their staff! Technological advancements should not, and must not, overshadow the power of people. Empowering your workforce to leverage process mining solutions is crucial to maximizing efficiency gains. Tackling change fatigue, managing multinational teams, and cultivating the right expertise can be major obstacles within process mining.

So, secure your process mining team’s future success with our insightful panel discussion. The session will answer key questions:

• What roles are needed for the future of process mining?
• How will rapid technological advancements impact the workforce?
• How can I tackle resistance to process mining implementation?
• What people-centric process mining initiatives have other organizations developed?