Media Center

Exclusive Access: Event Guide

Join Shared Services & GBS Select, the premier closed-door event where senior SSO and GBSO leaders come together to shape strategy, enhance operational excellence, and drive scalable growth. On March 24-25, 2025 in Orlando, FL, you'll be part of this intimate, VIP experience which offers a unique ...

Fast Track Your Attendance

Past Attendee Snapshot

Check out the Past Attendee Snapshot for the Shared Services & GBS Select Executive Leadership Summit for a look at who attended the Select last year! Get an idea of who you can network and benchmark with and see if this Select is right for you.

Current Attendee Snapshot

We're bringing together senior decision makers from leading companies who are poised to redefine the landscape of operational excellence, digital transformation and global business services.

Take a look at the current attendee snapshot for insight into who will be attending this year.

Houston September 2024 Post Show Report

Check out the Post Show Report to see all the action that happened at Shared Services & GBS Select this past March in Orlando including:

  • Key Themes
  • Seniority Breakdown of Audience
  • Fortune 500 Companies in Attendance
  • On-Site Testimonials & Photos
  • And So Much More

Featured Resources

One-Pager

Get ready for the Shared Services & GBS Select Executive Leadership Summit with our essential One-Pager.

This One-Pager dives into:

  • Important attendee information
  • Key themes
  • Expert speakers
  • Insightful sessions
  • And more!

Read the One-Pager today and learn all about Shared Services & GBS Select Executive Leadership Summit!

Future Ready Skills for Shared Services: Empowering Workforce Resilience Through Upskilling and Right-Skilling

This article explores how shared services organizations can future-proof their workforce by adopting a skills-first approach. It emphasizes the importance of right-skilling and upskilling to address immediate operational needs and prepare for evolving industry demands. Through real-world examples and insights into leveraging AI and automation, the piece showcases strategies to foster resilience, drive innovation, and create inclusive growth opportunities.

Data Chaos to Data Insights: How Your Customers Can Guide You Toward Operational Excellence

Remember Steve Job's great advice: "Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves."

Although you probably struggle with the chaos created by the sheer amount of your stored data, there is a path you can take to make sense of it all. By starting with your business goals and working back to the gaps in your customers' experiences, you can uncover many opportunities to use data insights to grow sales and improve customer experiences.

Customer demand for a seamless and effortless experience will only continue to grow.

  • How should you organize your data?
  • What can your customers tell you?
  • What should you know about data management, technology, and insights?

This report lays out the considerations to enhance your efforts and provides next best action steps to enable all roles to focus and take action quickly to maintain and exceed customer expectations.

Future of North America Shared Services 2022 Benchmarking Report: Expanding Role, Diversity in Talent & Digital

Download this exclusive Visual Analytics Workbook to understand:

  • The expanding role of shared services
  • How they are adopting Future of work strategies
  • How diversity and inclusion, digital strategy and automation tools are evolving

This is a workbook usually only available as part of an SSON Analytics subscription and will be offered as a free download for a limited time.

Solution Provider Resources

Shared Services & GBS Select 2024 Sponsorship Agenda

Shared Services & GBS Select is coming to Orlando, FL this March 25 - 26! We're bringing together 40 Heads of Shared Services and GBS from companies like Merck, Tropicana, Iron Mountain, LEGO and Lululemon, who have budget authority, a near-term project and a budget of at least $1 Million for external solutions. View the agenda to learn more!

Shared Services & GBS Select March 2025 Sponsorship Prospectus

Take a look at the sponsorship prospectus and see exactly the types of solutions our executive audience is coming to meet with including:

  • Robotic Process Automation
  • Intelligent Document Processing (IDP)
  • CX (Customer Experience) Platforms
  • Consulting/Advisory Firms
  • Intelligent Automation
  • Change Management Software
  • Business Process Outsourcing
  • Process Mining & Process Discovery
  • Workflow & Process Automation
  • AP Automation
  • Machine Learning
  • Conversational AI (Chat Bots & Digital Assistants)
  • Artificial Intelligence
  • Intelligent Process Automation
  • BPM (Business Process Management)
  • AR Automation
  • And So Much More