Transform GBS from a cost-centric function into a strategic engine that drives internal transformation and business growth. This session will explore how GBS can redefine its role to lead innovation and strategic initiatives, creating substantial value beyond transactional functions.

·      Position GBS as a driver of organizational change by focusing on strategic projects that align with company-wide goals

·      Evolve the GBS role to emphasize ownership and transformation of business operations, moving beyond traditional cost efficiency

·       Leverage GBS capabilities to innovate processes and services, fostering sustained competitive advantage