Katie Mayer is a Delivery Lead at Ciklum, where she oversees the design and execution of large-scale automation initiatives. Katie’s experience spans multiple industries and major transformation efforts—including a finance modernization project for a leading health and wellness brand. She is passionate about leveraging next-generation automation to optimize processes, accelerate operational efficiency, and drive measurable value for global organizations.
As businesses accelerate their pursuit of AI-driven transformation, many discover that advanced technology strategies don’t always translate smoothly into everyday operations. In this engaging fireside chat, Katie Mayer and Kenneth Upchurch will explore how Agentic AI—combining adaptive NLP with autonomous decision-making—can tackle operational bottlenecks such as auto-triaging of code fixes. Drawing on real-world lessons from Paysafe’s journey, they’ll highlight the convergence of technology ecosystems with practical business demands, revealing how to bridge the CIO-CTO divide and unify siloed teams.
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