Kenneth Upchurch draws on more than 20 years of experience in AI, automation, and business transformation to help organizations innovate and optimize their operations. As Global Head of Automation at Paysafe, he oversees teams that integrate AI and automation to generate revenue, boost efficiency, mitigate risk, and enhance customer experiences. With a background spanning finance, healthcare, defense, and manufacturing, Kenneth brings deep insight into AI adoption and commercialization.
As businesses accelerate their pursuit of AI-driven transformation, many discover that advanced technology strategies don’t always translate smoothly into everyday operations. In this engaging fireside chat, Katie Mayer and Kenneth Upchurch will explore how Agentic AI—combining adaptive NLP with autonomous decision-making—can tackle operational bottlenecks such as auto-triaging of code fixes. Drawing on real-world lessons from Paysafe’s journey, they’ll highlight the convergence of technology ecosystems with practical business demands, revealing how to bridge the CIO-CTO divide and unify siloed teams.
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