Meet the Speakers

2025 Speakers

Normand Allard
Normand Allard
VP Canadian Shared Services
Sun Life
Roxann Erxleben
Roxann Erxleben
Global Head of Enterprise Business Services
RTX
Aranzazu Lopez
Aranzazu Lopez
Head of Operations HR Service Delivery
Lufthansa Group Business Services
Ahmed Jenkins
Ahmed Jenkins
Head Americas Global Shared Services
IFF
Sue Dempsey
Sue Dempsey
Senior Vice President
Acrisure Business Services
Chantel Byrd
Chantel Byrd
Vice President, Shared Services
Veolia North America
Luciana Oliveira
Luciana Oliveira
Global HR Shared Services Director
TechnipFMC
Peter Nag
Peter Nag
Global Head BPO and GBS
Merck
Michael Frankel
Michael Frankel
Vice President, Finance Transformation & Shared Services
T-Mobile
Jack Deem
Jack Deem
Assistant Controller
Con Edison
Dana Posner
Dana Posner
VP, Head of GBS Global Cash Analytics & Reporting
Warner Brothers Discovery
Tom Bangemann
Tom Bangemann
Head of Data, Development & Research
SSON Research & Analytics
Candace Dingmann
Candace Dingmann
SVP, Global Shared Service
Davies Group
Michael Kresge
Michael Kresge
Vice President of Controller Shared Services
Leidos
Chris Nicholas
Chris Nicholas
VP and Head of TBS Financial Solutions, EUCAN/Americas/GEM
Takeda
Jim Thomsen
Jim Thomsen
VP of Customer Care
Showdown Displays
Margot Guy
Margot Guy
Vice President Shared Services Center
Omni Hotels & Resorts

Advisors

Jonas Maia
Jonas Maia
CFO LATAM Division
Coca-Cola FEMSA
Fernanda Solorzano
Fernanda Solorzano
Director Finance Shared Services & Corporate Accounting
Millicom
Courtney Stoner
Courtney Stoner
Vice President Finance Shared Services
Iron Mountain
Margot Guy
Margot Guy
Vice President, Shared Services Center
Omni Hotels and Resorts
Vicky Weise
Vicky Weise
Chief Enterprise Services Officer
QinetiQ
Kristin Frontario
Kristin Frontario
Vice President - Global Business Services / Order to Cash
CROSSMARK
Jamie Pirtle
Jamie Pirtle
Senior Director, Shared Services
Veralto
Lara Brooks
Lara Brooks
Senior Vice President, Financial Shared Services
MGM Resorts International

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