Jamie Pirtle

Senior Director, HR Shared Services Veralto

DAY 2: Tuesday, September 17, 2024

2:50 PM Challenge Round: Improve Performance, Delivery and Experience in a Customer Era

Cost reduction, service excellence and service effectiveness are the top drivers leading to the end goal of delivering an exceptional customer experience. Optimizing customer experience processes requires a shift in Shared Services and continuous evaluation to ensure you are providing services in a timely and satisfactory manner.

Check out the incredible speaker line-up to see who will be joining Jamie.

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