What to Expect in the Event Guide

Get an exclusive preview of Shared Services & GBS Select, the premier executive leadership summit for GBS and shared services transformation. This guide offers a concise look into the key themes, speakers, and sessions shaping this year’s agenda in Houston, TX from September 15 - 16, 2025.

Discover how top industry leaders are reimagining the role of GBS through AI-driven innovation, strategic investments, and talent transformation—all while delivering measurable business value. From practical frameworks to future-focused insights, the guide outlines how this year's event will tackle pressing challenges and unlock new opportunities for growth.

Inside, you'll find:

• The core themes driving this year’s content, including Generative AI, customer-centric delivery, and cross-functional collaboration
• What’s new: deeper dives into Agentic AI, hybrid outsourcing strategies, and ESG operationalization
• Featured sessions designed to help you build resilient, scalable, and future-ready GBS models
• High-impact speakers from global brands like Intel, Dexcom, CEMEX, S&P Global, Siemens, and more

Whether you're focused on operational excellence, innovation, or leadership development, this guide will help you map out your experience and get the most out of attending.