As GBS models continue to evolve, the focus shifts from efficiency alone to fostering resilience and driving innovation. This session will explore the integration of future-focused capabilities like data analytics, AI, and agile methodologies into traditional GBS frameworks to ensure adaptability, sustainability, and growth.
• Drive innovation in service delivery models using AI and agile methodologies
• Cultivate resilience to adapt to global uncertainties and economic fluctuations
• Reimagine GBS’ role as a change agent within the organization
Check out the incredible speaker line-up to see who will be joining Carlo Giuseppe.
Download The Latest Agenda