Chauna Grigsby

VP Finance Global Business Services Lear Corporation

DAY 3: Tuesday, September 16, 2025

9:45 AM The Role of Data Analytics in Shaping the Future of GBS

As businesses become more data-driven, the ability to harness and analyze vast amounts of data has never been more crucial. In this session, we’ll explore how GBS leaders can leverage data analytics to drive decision-making, streamline processes, and generate actionable insights that propel organizational growth.


·       Build a robust data analytics strategy that supports operational efficiency and strategic objectives

·       Understand how predictive modeling and forecasting can help anticipate challenges, streamline budgeting, and improve resource allocation

·       Explore how real-time data visualization tools and dashboards can enable more effective, agile responses to business needs

·       Use data to enhance customer satisfaction by analyzing user experience metrics and service performance

Check out the incredible speaker line-up to see who will be joining Chauna.

Download The Latest Agenda