Eleazar Osuna

GBS Service Transformation Lead Cemex

DAY 2: Monday, September 15, 2025

12:00 PM The Digital-First GBS Organization: Architecting for the Future


This session will explore how GBS organizations can be reimagined for the digital-first world. Learn how to design GBS structures that are agile, scalable, and digitally connected, and how to align IT infrastructure with the needs of the business.


  • Redesign GBS models to support digital-first business strategies
  • Align IT and shared services to build a seamless, scalable infrastructure
  • Optimize processes through cloud, AI, and automation technologies

Check out the incredible speaker line-up to see who will be joining Eleazar.

Download The Latest Agenda

In Partnership With :

Shared Services

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